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Customer information for credit card payments (CIB)

CUSTOMER INFORMATION ON BANK CARD PAYMENT PROVIDED BY CIB BANK

The Ayura Herbal web store offers its consumers secure bank card payment provided by CIB Bank. Security is based on the separation of data. With the use of the system the Ayura Herbal e-store receives the information related to the order from the consumer, while CIB Bank receives only the card data on a 128-bit SSL secured payment page. The Ayura Herbal e-store is not informed about the payment-side data content; these are accessible for CIB Bank only. After payment, the Ayura Herbal web store informs you if the transaction was successful or not. In order to use the bank card payment solution, your internet-browser must support SSL encryption.

The price of the purchased goods, i.e. the amount you pay, is promptly blocked on the account related to your card. Please read the information below carefully.

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Welcome to Ayura Herbal web store operated by CIB Bank’s secure online payment solution!

 

You will find below a short description about how you can shop in a safe and reassuring way. 

When shopping, you should pay attention to the following matters:

  •          Read through the information of Ayura Herbal web store, the conditions of purchase and the delivery and payment terms!
  •          Study the security conditions of Ayura Herbal web store since these will guarantee the security of your data.
  •          Keep a record of your data relating to your purchase.
  •          Keep a record of the transaction data connected to your payment. (transaction ID, authorisation code)
  •          Make sure that unauthorised persons do not have access to the secret data of your card
  •          Use a browser that supports the option needed to SSL encryption

 

About security

SSL is an abbreviation for an accepted encryption method called Secure Sockets Layer. This Bank has a 128-bit encryption key to protect the communication channel. The company VeriSign makes it possible for CIB Bank to use the 128-bit key, with which we ensure the SSL-based encryption. Nowadays this encryption method is used in 90% of global e-commerce. Before transmission, the browser used by the buyer encrypts the card holder’s data with the help of SSL, which means they are passed on to CIB Bank in a coded form; this way they are indecipherable for unauthorised persons. 

Acceptable cards

CIB Bank’s online payment system allows the use of cards like MasterCard/Maestro, VISA and VISA Electron cards (the use of the last one is subject to the permission of the issuing bank), as well as of cards for only internet use. 

Steps of payment

1. On the page of the Ayura Herbal web store you select the goods/services for which you intend to pay with your bank card.

  1. Following that you’re directed to the webpage of CIB Bank guaranteeing secure payment, where you have to enter your card data in order to begin the payment.

3. When you have entered your card data, you can start the transaction by clicking on the Payment button.

  1. Following the payment, you’re directed back to the Store page, where you receive a confirmation about the result of the payment.

 

In the case of bankcard payments, following the successful transaction – this means the approval after the expiry date of the bank card and the coverage have been checked – CIB Bank debits the account of the Card Holder with the price of the goods/services.

If you’re not directed back from the payment page to the Store’s website, the transaction qualifies as unsuccessful. If you click on the „Back” of „Refresh” buttons of the browser on the bank’s payment page, or close the browser window before you could be redirected to the store, the payment will qualify as unsuccessful.

If you wish to receive more information about the outcome of the transaction, or learn about the causes and details of unsuccessful transactions, please contact your account keeping bank.